Flat rate postage fee. We charge a flat rate for postage & packing on one or more items to the UK. This flat rate is £3.50. You could buy 10 items and still pay just £3.50.
Large and bulky items will cost an additional £5.00 to send.
We generally use Royal Mail for the smaller items and a selection of other couriers for the larger, bulky items.
All items are dispatched within 48 working hours. We despatch Monday through to Friday. Larger items may take up to 10 days to be received, if you need a speedy delivery please contact us on Tel 01572 737100 – we’ll always do our best to meet your needs.
Occasionally items listed are out of stock. You will be advised by email if this is the situation with an offer to leave the order on back order or to cancel with a full refund.
Buying from outside the UK? We have sent our items all over the World. Please purchase your items through the checkout, upon checking out your delivery address will determine your International postage, European based addresses will be £12.99, the rest of the world will be £24.99. We will then email you to let you know what the additional cost of posting (if any) will be to your country. We will then invoice you the additional amount through PayPal. Once this payment has been received we will despatch the goods. You can cancel your order if the postage costs are prohibitive at this point. You will be responsible for any customs tax and import duties when the items arrive in your country. Sadly, we are unable to post to the USA or Canada due to our existing insurance policies. Please note that bulky items such as writing slopes and speed up chalkboards can cost up to £50 to send. Bulky items may therefore be best avoided by our International customers.
Would you like to visit us to try some of the products before you buy them? We’d love to meet you. Everything we sell is available for you to try and we would always encourage this if you don’t have too far to travel. Being dyspraxic or having a child with dyspraxia can cost a lot, at least this way it will help avoid wasting money on things that don’t work – every child with dyspraxia is different. Please contact us by email: email@example.com or telephone customer services on 01572 737100 anytime Monday to Friday between the hours of 10am and 2pm. Please call in advance to ensure all the items you would like to try are in stock.
We are just a footpath away from Rutland’s famous Osprey nest, nature reserve and Rutland Water cycle paths so you could have a great day outdoors when you visit us. (The Ospreys do migrate to Africa over the winter, due back around March time). There’s even an outdoor climbing wall within a 5 minute drive, great for motor planning and coordination!
Our address is: Fantastic Dyspraxic, Stonefield Farmhouse, 28 Priory Road, Manton, Rutland. LE15 8ST. Tel 01572 737100 or email firstname.lastname@example.org.